|
MetaComet Systems announced today that its RT
Monitor™ product would be available for release by October 1, 2005.
This exciting new product will improve its already best-in-class
customer service by alerting the MetaComet™ Support staff of issues
before the customer even realizes that there is a problem.
As an example, The Royalty Tracker™
Solution currently
provides seamless integration with the four key systems in an
organization. If one of those integration points is severed, RT
Monitor™ will almost instantly alert MetaComet™
Systems’ customer
service, enabling us to pro-actively correct the issue.
RT Monitor™, written in C# in Microsoft’s .Net
Framework, runs as a service on the royalty server.
“Customer service is one of our competitive
advantages,” says MetaComet™ President David Marlin. “RT Monitor™
allows us to stay at the leading edge of our already best-in-class
support. We are always looking for ways to better serve our
customers, and this is a great achievement for our company.” | 
